The IRIS Customer Awards celebrate excellence amongst you, our customers. Launched in 2018 to tremendous acclaim from the accountancy sector, we are delighted to be expanding the awards to include our customers who operate within HR, payroll and education too.

Did you know, over 21,000 UK accountancy firms use IRIS applications, while 86,000 SMEs use our bookkeeping, HR and payroll solutions. Four million parents and guardians also use our apps to connect with their child’s school, which are used by 11,000 schools and academies.

The IRIS Customer Awards are a fantastic opportunity to bring our customers together. We want to recognise the leading individuals, managers, businesses, schools and organisations across our sectors who deliver outstanding service and results for their customers, whatever their business area.

Tell us why you or your organisation should win an award that demonstrates you are among the top performers in your sector.

Key Dates

Entries deadline 31st December 2019
Shortlist announcement 20th January 2020
Awards ceremony 11th February 2020

Why Enter?

Winning an IRIS award demonstrates you are among the elite and the top performers in your sector. Whatever the size of your organisation, an award shows your colleagues, peers and employees that you’re at the forefront of best practice, be that innovation, business development or delivering the highest standards of client service. You are leaders in your field.

The Winners

We’re delighted to announce the winners of the IRIS Customer Awards 2020.



Small Practice of the Year

Avonmead Ltd

Mid-Sized Practice of the Year


Large Practice of the Year

Duncan & Toplis

Accountancy Professional of the Year

Simon Cowie (Infinity Partnership) & Greg Houston (Infinity Partnership)

Most Innovative Firm of the Year

Prime Entry

Client Excellence Firm of the Year

Infinity Partnership


HR Manager of the Year

Julie Blackburn (Northgate Lighting Ltd) & Nicole Heath (SRP Hire Solutions Ltd)

HR Team of the Year

Road Haulage Association

Employee Engagement of the Year

Alltruck Plc

Transformation Project of the Year

Citizen Housing Group


Payroll Manager of the Year

Tracy Jerram (Cox & Co Payroll Solutions Ltd)

In-House Payroll Team of the Year


Payroll Bureau of the Year

Leeds Centre for Integrated Living

Best Payroll Initiative of the Year

Cox & Co Payroll Solutions Ltd


School Business Manager of the Year

Carmen Roberts (Heron Hill Primary School)

Best Parent Engaged School of the Year

Springfield Primary School

All Sectors

Corporate Social Responsibility (CSR) Achievement of the Year

Indigo Tax & Accountancy Limited (Accountancy)


IRIS Customer Awards 2018 Winners

What an amazing night! Leading figures from the accountancy industry toasted the success of our winners at our first ever IRIS Customer Awards Ceremony in London.
Find out what some of our winners had to say.

Winner: Best Use of Technology Firm of the Year

Your Tax Shop
Winner: Client Excellence Firm of the Year

Greg Houston, Infinity Partnership
Winner: Accountant of the Year

MHA Monahans
Winner: IRIS Large Firm of the Year

Over £15m payment

transactions a month using

IRIS payroll solutions

21,000+ UK accountancy firms

use IRIS applications

4m parents & guardians use

IRIS apps to connect with schools

620k UK employees managed

by IRIS HR solutions

Our Judges


Martin Bissett

Founder of the Upward Spiral Partnership

Martin Bissett is the founder of the Upward Spiral Partnership (USP for short), The Upward Spiral Foundation, the co-founder of Addviserplus (Add+) and The Accounting Influencer Roundtable (AIR).

A 12-time author, mentor and global keynoter, in 2018 International Accounting Bulletin (IAB) designated Martin as its official ‘Knowledge Partner’ in recognition of his work over the last 22 years advising accounting firms on profession-wide issues from fee growth to ethical marketing and from talent retention to tech stack


Marie Walsh

Employment Lawyer

Marie is an experienced employment lawyer who has acted on behalf of a wide range of clients from SMEs to multi-national organisations throughout her 18 years of practice. Marie has exclusively practised in the field for over a decade and now acts predominantly on behalf of businesses and senior executives in all areas of employment law.

Marie is also a visiting lecturer on a number of post graduate courses delivered by at least two major national educational institutions and continues to lecture alongside practice, which keeps her up to date with all areas of her specialism. 

Natasha McCreesh

Leadership and Development Partner

Natasha McCreesh is a coach and mentor for organisational leaders and their teams; designing and implementing personal development programmes for scale-ups, mentoring strategic business planning for start-ups and leading personal development workshops for SMEs.

She collaborates with organisations that are mindful of the link between investment in learning and growth, partnering with business owners and their teams to lead positive engagement with growth goals. Following 20 years of leading teams, her passion is to raise awareness of (and educate on) practical ways to employ behaviours that support strong growth in business and life.


Leora Cruddas

CEO, Confederation of School Trusts (CST)

Leora Cruddas is the CEO of the Confederation of School Trusts – the national organisation and sector body for school trusts in England. She has advised successive governments and sits on several Department for Education Advisory Bodies. She is the vice chair of the Head Teacher Standards Review Group.

Leora has six years of experience as a Director of Education in two London Local Authorities. She has extensive experience at senior executive level of working with schools and trusts to improve the effectiveness and quality of education. 

Sue Atkins

Parenting expert and broadcaster

Sue Atkins is an internationally recognised Parenting Expert, Broadcaster, Speaker and Author of the Amazon best-selling books “Parenting Made Easy – How to Raise Happy Children” & “Raising Happy Children for Dummies" one in the famous black and yellow series as well as author of the highly acclaimed Parenting Made Easy CDs, Apps and resources.

She regularly appears on the award-winning flagship ITV show “This Morning,” Sky News, Good Morning Britain and has a weekly ‘Parenting Round Up’ on Eamonn Holmes Drive Time Show on talkRADIO every Tuesday.  


Dianne Hoodless

MSc ChFCIPP FHEA, Board director, CIPP

Dianne joined the CIPP board of directors in 2018. Dianne has worked in the payroll profession for over 30 years, so has seen many changes from green screen mainframe to Cloud Based solutions. Payroll became Dianne's passion in 2003 and she decided to study the IPPM Diploma in Payroll Management and once she had completed this, she took on the role as a CIPP tutor.

In 2017, Dianne joined Hyperion Service Limited as the EMEA Payroll Manager. Hyperion is one of the world's leading insurance intermediary groups, employing around 3,600 employees worldwide.  

Jason Davenport

MCIPP, MIoD, Chairman of the Board of Directors, CIPP

Jason is Chairman of the Board of Directors for the CIPP. He has been a non-executive director with the CIPP for a number of years. He is also founder of the payroll consultancy firm, Calendar Consulting Ltd which he established in 2017.

Jason has spent the majority of his career in the BPO industry. In the last 25 years he has worked for LogicaCMG (now CGI) in UK and Europe, NGA Human Resources both in the UK and globally, providing payroll, pensions and HR outsourced services and was Chief Operating Officer for Capita HRS Division in the UK delivering to a variety of both Public and Private sector organisations.

Lizabeth Lay


Liz has been a member of the CIPP board of directors since 2017. She led the design development and project management of the CIPP Payroll Quality Partnership scheme successfully engaging over 80 organisations within a two-year period.

Prior to the CIPP, using strategic decision making she set up from nothing, built and successfully ran her own business for five years in an extremely competitive environment. Liz is passionate about payroll, payroll education and promoting the profession.


Key Dates

Entries deadline 31st December 2019
Shortlist announcement 20th January 2020
Awards ceremony 11th February 2020

How to Enter

Please choose the award or awards you wish to enter.

Click on the link within each award category.

Submissions should be no more than 1000 words plus supporting evidence, e.g. case studies, testimonials, supporting statements.

Upload your entry to the online platform link within each award category.

Awards Ceremony

The judging panel will be made up of a range of IRIS and independent experts.

All those who reach the shortlist will be invited to our black-tie awards ceremony and dinner which will take place at the ICC, Birmingham on 11th February 2020.


Network Partner

Award Sponsors